You are here

Terms and Conditions

When the customer confirms his reservation with EcotrekPeru adventures, he assumes to have read and accepted the following terms and conditions: 

  1. To confirm a reservation, the customer must make a deposit of 50% of the total service contracted by Person, on our bank account indicated the remaining amount will have to be paid 03 days before the start of the trip, by the same way or in our agency in Cusco, the money must be in cash (dollars, euro, or soles). 
    If the customer wishes to pay the remaining amount by PayPal, the commercial bank must consider adding 5% of the total amount, which corresponds to the transaction fees of the intermediary entity note: For long stays, a deposit of 70% of The total amount the remaining amount will have to be paid at least 30 days before the start date of the tour in case of default, the agency keeps the right to cancel the reservation in the case of a last minute reservation, the total amount of the reservation must be paid Immediately. It is important to consider at the time of payment, the additional costs, which are 5% of the total amount (transaction fees), which will have to be paid by the customer 
     
  2. Our prices are published in US dollars (USD), for Any payment in another currency will be based on the exchange rate of the moment 
     
  3. Student card: To access the discount, you must have a valid student card at the date you start your trip, the validity must correspond to the whole year in progress the Reglam Considered by the Ministry of Culture is strict in regulating student cards. In case of refusal of the Ministry, any additional expenses will be the responsibility of the client 
     
  4. If the client wishes to cancel his reservation for personal reasons, this must be communicated by means of the electronic mail the cancellation of the service, with the due Anticipation at least 15 days before the date of start of travel in exchange the agency will not be able to reimburse the deposit made, because, part of this will be considered as expenses of administration, the other part will be returned tickets of entry or train tickets u or That are considered refundable 
     
  5. The excursion to the Inca Trail, is not refundable, nor transferable. In the event of some contingencies, such as strikes, train delays or other exit factors, the agency keeps the right to modify the departure or return hours of the aforementioned tour 
     
  6. If one of the clients gets sick before the start or during the trip, the Inca Trail, the agency will be in charge of contacting you with a health facility for your attention, but it is clear that the expenses generated by the service are properly paid by the passenger. 
    In this exceptional case, it is possible to visit the sanctuary, on a regular basis, since the agency would provide them with the revenue, the train ticket to Machupicchu in one way, assistance from the staff, guide to visit the sanctuary, transfer of return to the city of Cusco 
     
  7. In case of not making the trip in its initial form, the cost of the ticket of IDA train will be the responsibility of the client, as well as the hotel in the town of Aguas Calientes, extra expenses that generates his visit to the sanctuary of Machupicchu. 
     
  8. If a participant decides to leave his or her own will, due to the difficulty of making the excursion, there will be no monetary reimbursement, EcotrekPeru adventures, does not cover additional expenses made by the customer for a hotel night or the Transportation to Cusco However, the participant will be provided with the support of an employee to return to his hotel 
     
  9. For hiking trips that demand effort, EcotrekPeru Adventures considers it important to have physical health, training in Long walks and above all take into account that the chosen tour is adventure, this in order to ensure the development in your walk. 
    Before the reservation, the customer must evaluate if he/she is in the necessary physical conditions to make the trip of his option the agency will not be responsible for the case where the level of difficulty is not adapted to the physical level of the client 
     
  10. Aventuras EcotrekPeru Recomin Always have the original passport, visa if necessary, we also consider it important to start the trip with travel insurance that covers accidents, medical expenses, hospitalization or repatriation, loss or theft of belongings, the agency will not be Responsible for incidental incidents that occur during the trip, due to customer's own causes. 
     
  11. Each participant is responsible for his personal belongings from the beginning to the end of the trip in any case, EcotrekPeru adventures cannot be responsible for the forgetfulness, the loss, the theft, or the deterioration of personal articles we recommend that the Participants do not bring valuables (valuable jewellery, electronic devices, etc.) during a trip, it is recommended to carry your valuables (camera, passport) in your personal backpack. 
     
  12. For the reservation of internal flights in Peru, the prices can vary very easily for this reason we recommend to make the reservation of flights immediately to its necessity since the confirmation of the reservation, is always subject to availability of space and Price 
     
  13. The booking of hotels must be made with much anticipation, according to the season of travel, since in high season they are subject to availability and often it is difficult to confirm the spaces, but Aventuras EcotrekPeru will give you different Alternatives, equal or similar for your reservation.